Front Office Cashier
Desember 2, 2021
Made Ruki, Ni Gst Nym. Suci Murni

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This book will cover technical terms related to front office Cashier particularly mention as the front office accounting cycles is simply relating to the recording and posting the guest transaction to the right guest folio or account. The front office accounting system monitors and charts the transactions of the guests, businesses, agencies and other non-guests using the hotel’s services and facilities. This realize in the form of the guest cycles consisting of four stages which are of pre-arrival and arrival, during stay and departure. Each of those stages will reflect and correspondence with any transactions being done by the guests, beginning from the guest making a reservation at pre arrival stage until check out. The guest cycles may reflect the creation and maintenance an accurate accounting record for each guest or non-guest account, track financial transactions, ensures internal control over cash and non-cash transactions, and finally the last cycles records settlement for all goods and services provided. Within the four stages that all those transactions will appear in every stage corresponding to the guests’ transactions. The maintenance of guest account involving the type of account with the way of posting process enabling to post any transaction to the right entries debit or credit until it gets verified by the night auditor. In the case of multi skills Front office cashier also plays as a night auditor in verifying posting in the certain period of time where all transaction that day will be audit and verified. During the process of posting sometimes raised errors or wrong calculated therefore at that time needs to apply special type of posting like correction, adjustment etc to make all things properly accurate and correct. Other terms like visitor paid out called as VPO where the guest can borrow some amount of money also provided for the sake of the guest assistance in settling other service that are not provided by the hotel. All the presentation of guest transaction account with the method of payment at check-out is properly handled by the front office cashier with a professional and pleasant manner.

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